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Trip visibility

Location sharing with a defined operational purpose

During an active job, JOR can use driver location updates to support matching, arrival visibility, trip progress, incident response and completion evidence.

Consent-based pilot feature

When location is used

  • When a driver chooses to go available for nearby matching
  • During an accepted job for pickup and trip visibility
  • When a driver deliberately includes location in an incident report
  • For investigation of a safety, fraud or service dispute

Who may see it

Relevant fleet-owner users, the assigned driver, and authorised JOR operations personnel may receive job-related location information according to role and operational need.

Driver controls

Device permission and in-app availability controls are separate. Drivers should be able to stop availability sharing when off duty, subject to preserving records already required for an active trip, dispute or legal obligation.

Safety use

Incident reports may include current coordinates. Location is supporting context, not a substitute for contacting emergency services. In India, emergency assistance can be reached through 112.

Accuracy and network limits

GPS and mobile networks can be delayed or inaccurate. JOR should display stale-location status and must not represent map positions as guaranteed real-time evidence.