Fleet-owner and driver applications
Use the early-access form and select your role. JOR will use the submitted details only to evaluate and coordinate the Bangalore pilot.
Active pilot users
Use the support and incident tools inside the authenticated app so the request is connected to the correct account and job.
Privacy and legal requests
A dedicated grievance officer name, business address, email and response workflow must be published before paid public transactions. Until that channel is operational, JOR will not represent this page as a statutory grievance desk.
Important: This missing operational contact is a launch blocker, not a wording problem.