Possible score signals
- Accepted and completed jobs
- On-time pickup and completion evidence
- Verified two-way ratings
- Cancellations, no-shows and substantiated incidents
- Document and profile completeness
Fairness controls
Only relevant and reasonably reliable signals should affect the score. Serious adverse changes should be explainable and reviewable by a person.
Ratings and moderation
Feedback should come from completed jobs. Abusive, discriminatory, retaliatory or irrelevant content may be removed while preserving the underlying audit record where required.
What the score is not
- Not a credit score
- Not a criminal background certificate
- Not proof of legal fitness to drive
- Not a guarantee of future conduct
Correction and review
Users may report inaccurate job records, duplicate incidents or fraudulent feedback through support. Material disputes should pause irreversible score consequences until reviewed.